Refund Policy
Because many Simply Social Designs products are personalized or made to order, cancellations, returns, and refunds are limited once customization or production has begun.
For personalized orders, proofs are generally provided within 48 hours and up to two rounds of revisions are included unless otherwise stated. Please review all wording, names, dates, spelling, colors, and other details carefully before approving your final proof.
Once you approve the final proof, the order may enter production immediately. Changes, cancellations, or refunds generally cannot be accommodated after final approval.
Digital products are generally non-refundable once customization or delivery has begun, except in cases of seller error or where required by law.
If Simply Social Designs makes an error in your order, we will correct it at no additional charge. If your order arrives damaged, defective, or incorrect, contact us promptly at info@simplysocialdesigns.com with your order number and photos when applicable so we can review the issue.
Nothing in this policy limits any rights you may have under applicable law.